Imigaqo ebalulekileyo yokwazisa kwiqela

Nsuku zonke, uchithe emsebenzini, uxoxisana nabantu abasebenza nawe, kunye neqabane lamashishini, umphathi. Ngokuqhelekileyo usebenzisa ngokumalunga nabo "amagama omlingo" ngokuzimela. Yintoni engayithethi, kodwa ngaphandle kwamagama kwiqela nonke. Kodwa ngaba sihlala sivakalisa ngokuqinisekileyo umbulelo okanye sixolise? Kungenxa yesi sizathu sokuba sinqume ukuqwalasela imigaqo eqhelekileyo yentlonipho kwiqela.

Ipolitiki yona ilitye exabisekileyo. Yonke imigaqo yobungqina ithi: xa sithole uncedo, sisoloko sithi "siyabonga", sifuna ukucela umntu ukuba asixolele, siqale ngegama lokuxolisa. Ngendlela, malunga nokugqibela, ukuqala unyango lwakho negama elithi "sorry" alisoloko lithetha ukuba unetyala. Yona yodwa yemithetho yokuthobeka, ethi wena ungumntu ozalwe kakuhle. Ngamanye amaxesha isibheno kwiqela kumlingane wakhe sithintela ukuphazamiseka kwayo okanye kulo msebenzi - isizathu sokuba uxolise. Kwaye ndingathini na - le yimithetho kwiqela, asizange sibabeke, kodwa kufuneka sibambelele kubo. Nangona, ewe, oku kukuphela kwengcambu ye-iceberg yemigaqo eqhelekileyo yentlonipho kwiqela. Emva kwayo yonke into, ngenxa yezizathu ezininzi, xa kukho umntu ongenakwenza ngaphandle kweli gama: ukukhawuleza emsebenzini (isihlandlo esiqaqambileyo sokuxolisa), ukuhlehliswa okanye ukukhansela intlanganiso ebalulekileyo okanye ungayidibanisi isicwangciso somsebenzi ngamaxesha athile.

Ngokuqinisekileyo, amazwi okubonga okanye ukuxolisa akunanto nje ukuthobeka kwabantu kunye nokubonakalisa intlonelo kubalingane babo. Xa uthe wathetha la mazwi, uhamba nabo ngovuyo olumnandi, ngokuqinisekileyo uya kuzibonakalisa kwicala elilungileyo kwaye uya kuba nomntu onokubambisana nabo.

Nangona ngamanye amaxesha kukho imeko enjalo ukuba amagama athi "magic" ayincedi nonke. Ngelizwi, asifumani nje amagama alungileyo ukulungisa imeko evele kwindawo yokusebenzela. Imizekelo yale ngxabano yomsebenzi ingaba yinto eninzi: uxabana nomlingani obalulekileyo wezoshishino (okhungathelene nokuthengiselana), ngenxa yeengxoxo zakho zeengxaki azizange zenzeke njalo njalo. Indlela engcono kakhulu yokuphuma kule meko, njengoko iinqununu ezisisiseko zokuziphatha zithi, yileta ebhaliweyo ichaza ukuba uyiphutha kwaye ucele uxolo ngokukhawuleza kwi-addressee. Emva kokuba uthumele ileta enjalo, kufuneka ufownele kwaye ubuze ukuba umntu uyifumene kwaye ziza kuthini na izenzo ezilandelayo. Imfuno yileta ileta yileta enobumba kunye nesayinwe yintloko phakathi kwakho. Ileta yokubhaliweyo ingafakwa okanye ifakwe ngesandla.

Esinye isiseko semithetho yentlonipho kwiqela kukuba ukusetyenziswa kakubi kwegama elithi "sorry" kwaye "uyabulela" alukhuthazwa nonke. Khumbula ukuba kuyo yonke into kufuneka ibe nemilinganiselo. Umzekelo, ukuba ubhekisela kumntu osebenza naye odibanisa ngqo neprojekthi, yintoni oyenzayo, qalisa yonke ingxoxo ngamagama: "Uxolo ngenxa yokuphazamiseka ..." asiyincongo. Yazi ukuba ekuxoxeni kunye nabo osebenza nabo kuqala lo unyango lwakho lunokuphepha. Buza ukuba kutheni? Impendulo yethu ilula: kunye nalo mntu uxhulumana ngesinye sezizathu eziqhelekileyo kwaye kubaluleke kakhulu, konke kwenzeka ngeeyure zokusebenza. Enye into - umnxeba okanye ukutyelela kwikhaya elisebenza naye ngaphandle komsebenzi osebenzayo, akukho mfuneko yokuxolisa, nokuba ngaba ubiza okanye u tyelele unxulumene nomcimbi obaluleke kakhulu. Kodwa ngeeyure zokusebenza ukuphulaphula, kukunceda, okanye uphendule umbuzo wakho, wakho umlingane umane nje unetyala, njengokuba unxulumene naye. Njengoko ilizwi lisithi: isandla sihlamba isandla, ingakumbi ukuba lesi sandla siqabane elungileyo. Ukugqithisela uxanduva oluphambili lomsebenzi kunye neqela kwaye ukungahoywa kwesi sicelo kukungamhloneli okukhulu umntu osebenza naye. Ngoko oku kufuneka kukhunjulwe rhoqo. Kodwa, sinokucebisa, nangona kunjalo, ukubulela umlingane ngoncedo olwenziwe ngomsebenzi onzima.

Umzekelo wesibini ululaza ngokuqhelekileyo kwindawo yokusebenzela. Udicilile - ucele ukuxolelwa, unqwenela impilo, wabonga. Konke kuya kuba kuhle, ngaphandle ko kuqala. Ukuxolisa kwakho akunakwenzeka kuzo zonke izinto ezifanelekileyo, kungekhona nje kuphela ukuba udibanise, uphazamise wonke umntu kumsebenzi ngamazwi akho. Ngendlela, ngokunyunyuza kwakho ubulethele ukukhathazeka kuphela kuwe. Siye saxelelwa ixesha elide ukuba imithetho ye-etiquette ifaka imbopheleleko "ibe nempilo" emva kokuba i-sneezes ive. Lo mgaqo waziswa kuthiwa nogogo noomama. Siya kutshabalalisa le ngqungquthela encinci, ezisa ulwazi lwakho ukuba umntu ocebileyo rhoqo kwiimeko ezinjalo kufuneka enze sengathi akayiva nantoni na. Ngaloo ndlela, musa ukuhlazisa umntu odibeneyo. Umzekelo wale nto unokusebenza njengentlanganiso ebalulekileyo, apho, ngenxa yokweba okuqhelekileyo, umnqweno onqabileyo wempilo ungaqala kanye kanye ukusuka kubantu abangamashumi amabini. Nanku kuya kuba kubalulekile ukuzongeza: ufuna ukukrazula - yenza njengokuthula njengoko kunokwenzeka.

Kwakhona umkhwa wokusebenzisa amagama ombulelo kwindawo yokusebenzela unokubhenca amaninzi asebenza nabo ngengcinga efanelekileyo ehambelana nomsebenzi. Ngokomzekelo, i-podles yakho ye-work-puzzles malunga neprojekthi ebalulekileyo kunye nengxamisekileyo okanye uxwebhu lokubhala, kwaye uthathe umakishi, ukuloba ipencil okanye ipeni evela kuye. Ukubeka kwideski yakhe, uthi "siyabonga", ngaloo ndlela uyamnqumla ngeengcinga ezifanelekileyo okanye ngcamango. Cinga ngako, kwaye bekungeke kube ngcono ukubeka into oyithathileyo etafileni ngaphandle kokuphazamisa wakho umlingane. Nanku nawe unakho ukuphazamiseka kwenyaniso yokuba ngaphambi kokuba ungathethi amagama okuqala, ungcono ukuthobela kuqala imeko kwaye uqonde, nokuba ingafanelekile. Ngokukodwa xa kuziwa kubantu osebenza nabo.

Yile ndlela imigaqo eyimigaqo yokuziphatha ebonakala kuyo kwindawo yokusebenzela. Omnye unokumangalisa kakhulu, kwaye umntu uza kubonakala eqhelekileyo aze ancede ukubonakalisa njengomntu onengqondo kwiqela. Sinqwenela ukuba uvale amazwi kuphela okubulela, kwaye uxolise kangangoko kunokwenzeka. Inhlanhla!