Isiseko sengqondo soqhagamshelwano lwezoshishino

Kwabaninzi, ukuthetha nabaphulaphuli abangaqhelekanga okanye nje ukungena kwingxoxo nabantu abangaziwayo ngumsebenzi ongenakwenzeka. Kwaye umntu omdala sele uvakalelwa njengomntwana omncinci, onokuzaza ukuphendula kwisifundo. Ngaba uyazi oku? Emva koko inqaku elithi "Iziseko zengqondo zentengiso" ziya kukunceda.

Kanye ngexesha lokuphila, wonke umntu wayenomvakalelo wokungahambi kakuhle, umva wokungakhuselekanga kwimeko ethile. Kodwa abantu abaninzi bayayazi imeko xa esikhundleni sokuthi "hayi", ushicilela "ewe" ukusuka kuwe. Nangona kunjalo, kodwa ngokuqhelekileyo wonke umntu ebomini wayeneemeko ezifanayo. Namhlanje, uqeqesho luya kuba luyaziwayo. Kuzo ufunda isiseko seengqondo sokuziphatha ngokuzithemba, zivumela ukuba uzuze izakhono zoqhagamshelwano lwezoshishino.

Nayiphi na ishishini elixabisa idumela layo liya kuvuma imithetho yezonxibelelwano zoshishino. Okumangalisayo kukuba, iziseko zezonxibelelwano zoshishino ziyinxalenye ebalulekileyo yoshishino. Le migangatho ichaza imigaqo eqhelekileyo ukuba abasebenzi bayenze. Kukho iintlobo ezintathu zokunxibelelana kwezoshishino:

Uqhagamshelwano loshishino " ophantsi-inkokeli". Oku kusebenza kumsebenzi woqhagamshelwano ophantsi komphathi. Kubalulekile ukusebenzela umgangatho wokuziphatha kumkhokeli. Zama ukwenza inkokeli yakho inxulumane. Yaye ukuba uthe wawachazela ubuhlobo, ngoko uya kubeka ngokuchasene nawe, wenze ukuba ube ngumntu ogugu. Kufuneka ube nolwalamano kunye nenkokheli enamathela kwimimiselo nemigaqo elandelayo:

- Kufuneka ube yinkxaso yenkokeli ekudaleni umoya oqinileyo kwiqela. Umphathi udinga olu hlobo lwenkxaso.

- Ungaze ubeke ingcamango yombono kwinkokeli, ungazami ukubayala. Ngaba unayo naziphi na iingcebiso okanye izimvo? Sifanele sikhombise ngokuzenzekelayo kwaye sikwazi ukuyivakalisa.

- Ngokumalunga nenkokeli, libale ithoni yeqela. Umsebenzi we-poddakivayuschy usoloko enkqonkqoza, kodwa uhlala esithi "hayi" ecasulayo.

- Ungatshintshi imigaqo yakho kwaye ube nesimo esifanelekileyo.

- Awukwazi "ngaphezu kwentloko yakho" ifake isicelo kwintloko yesondlunkulu yakho kwimicimbi yokusebenza. Umphathi wakho osesikweni kule nkqubo uya kulahleka, kwaye uya kuba ngumntu ongekho umbono kwiintloko okanye angathandabuzeki. Ngomntu wenkokeli entsha uya kufumana intshaba.

Unxibelelwano lwezoshishino "umlawuli ophantsi". Oku kubhekisela kumnxibelelwano phakathi kweenkokheli kunye nabangaphantsi.

Kubaluleke kakhulu, yiyiphi imimiselo nemigaqo eyenziwe yinkqubo ngokumalunga nabaphantsi kwayo. Kucacile ukuba kuyimfuneko ukuqonda ukuba yiyiphi imilinganiselo eyamukelwayo emsebenzini kwaye ayikho. Oku kukhathalela imimiselo, kunye nesiseko saloo nto intloko yomyalelo inika, yintoni isiyalo esisemthethweni, uqhagamshelwano loshishino. Kwiqela elifanelekileyo kukho imfuneko yokuba kukho imigaqo yoqhagamshelwano lwezoshishino phakathi kweenkokheli kunye nabangaphantsi. Ngaphandle kwalokhu, iqela alikhululekile. Inkokeli iya kufuneka iqwalasele ubuntu bomntu ophantsi. Ingaba ngumqeshwa ofanelekileyo ozimeleyo, okanye mhlawumbi umntu ongenakunyameko ohlala efuna ukunyanzelwa. Oku kunquma uhlobo lomyalelo kunye nemigangatho yokuziphatha.

Iifom zokudibanisa ziquka: isicelo, umyalelo, isicelo, njl. Umyalelo usebenza rhoqo kubasebenzi abangabasebenzi. Isicelo senziwe ukuba ubudlelwane obuphakathi komphathi kunye nabangaphantsi buyimfihlo. Ngale fom, umqeshwa kulula ukuchonga ingxaki kunye nezisombululo zayo. Ulwalamano lwenkokheli kubantu abangaphantsi kolawulo oluqulathe uhlobo lonke loqhagamshelwano lwezoshishino, isimo sengqondo sokuziphatha nesengqondo kwiqela. Chaza ezinye iinkalo zokunxibelelana:

- Ukuba umqeshwa akahambisani nemiyalelo yomphathi, kuyimfuneko ukuba angacacisi nje ukuba intloko iyakwazi oku, kodwa kwakhona ukuba wenze ingxelo ehambelana neyo ngaphantsi. Ngaphandle koko, kungabonisa ukuba ukungaphumeleli ukwenza imisebenzi kungenakwenzeka.

- Ukuba kuyimfuneko, ugxeke izenzo kunye nezenzo, kwaye kungengobani umqeshwa.

- Inkokeli ayifanele inike iingcebiso kumntu ongaphantsi, indlela yokusebenza kwimicimbi yakhe.

- Ukuba umphathi ngeyiphi na isizathu ayengazi imeko, ngoko akufanele unike abasebenzi ithuba lokuba bayibone le nto. Simele sizame ukugcina inhlonipho yabo.

- Inkokheli kufuneka ibe yinto efanelekileyo. Enye yemigaqo: ukulungelelanisa-umvuzo omkhulu. Inkokheli kufuneka ikhuthaze iqela layo.

- Wenza ngokugqibeleleyo umsebenzi wakhe ongaphantsi - umkhuthaze kuphela ngemali, kodwa kunye nokuziphatha. Ukugqithisa akusayi kuphinda kumdumise. Abangaphantsi kufuneka baqiniswe ukuzithemba.

3. Uqhagamshelwano lwezorhwebo "phakathi kwabasebenzi." Olu lunxibelelwano phakathi koontanga. Kunzima kakhulu ukunxibelelana nabaontanga abanamalungelo alinganayo kwamanye amasebe. Kubalulekile ukufumana ithoni efanelekileyo, imilinganiselo yokuziphatha. Oku kubaluleke kakhulu ekunxibelelaneni ngaphakathi kwintlangano enye. Ngaba ngaba oogxa abathintekayo ekukhuleni komsebenzi ngakwesinye icala, kwaye ngakwelinye icala wena kunye neqela le-manager jikelele. Hlonipha umlingane.

- Kubalulekile ukucacisa ngokucacileyo uxanduva kunye noxanduva ekusebenzeni komsebenzi oqhelekileyo.

- Ungalokothi ugxininise amathuba akho shishini, unganikeli izithembiso ezingenanto. Ukuba awukwazi ukuzalisekisa, nokuba ngaba kukho izizathu ezifanelekileyo, awuyi kukhululeka. Emsebenzini, akufanele ufune ukubuza malunga nemicimbi yabantu kunye neengxaki. Musa ukuxuba emphefumlweni.