Ngokufika kwenani elikhulu leenkampani ezinkulu kwilizwe lethu, kwavela isidingo sokuqonda isayensi yokulawula iqoqo ngabaphathi. Kwakukho imibuzo: ubudlelwane kufuneka bubekwe ngokwemvelo kuphela okanye bubuhlobo kwaye buyimfihlo, olu dlelwane lufanele lulawulwe ngabasemagunyeni okanye lube uhlobo lwendalo. Ewe, ekuqokelelweni ngalunye kwakha imithetho ethile yokuziphatha, esimele siyivume, sifumaneke khona. Ziyakwazi ukwahlula kwiindidi eziliqela.
Oluqhelekileyo . Abaphathi abafaki ngokupheleleyo ukusebenzisana phakathi kwabasebenzi ngaphandle kwabasebenzi. Kwimeko enjalo, ulawulo olucacileyo lwezobudlelwane lukhoyo. Ngoko uzama kwiqela elinjalo ukuba ungathethi ngqo kwizihloko zakho, unike ubuncinci ulwazi malunga nawe, ungathethi kubasemagunyeni, ngakumbi ukubeka ubungani. Icandelo elihle lobudlelwane obunjalo kukuba akukho nto inqanda umsebenzi, uluvo lomphathi luphethwe kuphela yimiphumo yomsebenzi wakho. Ekuqhubekeni kwenkalo yomsebenzi, izibophelelo zomntu kunye neentsapho aziqali. Ukuphazamiseka kukungabikho kwenkxaso yokuxhaswa, ukuxhatshazwa kwengqondo rhoqo.
Ubudlelwane obungabonakaliyo buhlala kwiqela, apho kukho ukusebenzisana okufudumeleyo phakathi kwabasebenzi, kwaye oku kuxhaswa yi nkokheli. Apho bajikelelana "ngenxa yenu", bakuvuyisela ngosuku lwakho lokuzalwa, umqeshwa uyaziva eduduza kwindawo yokusebenzela, ukhululekile ukugqiba ukuba ngubani ukuba abe ngumhlobo naye. Kodwa ngokuqhelekileyo kwintlangano enjalo kukho ukuhleba, igunya alinakucingelwa ngengqondo yomntu, kodwa ngumntu onolwazi oluhle. Ukuhlala kwindawo enjalo, kufuneka sizame ukunyamekela xa sikhetha isangqa soqhagamshelwano kwaye singathembeli ngokupheleleyo abantu.
Iikholeji, apho iingxabano zilawula kunye nokuphuhliswa kobudlelwane ngokukhawuleza, kubonisa ukungabikho kolawulo . Iimbambano zihlala zikhona kwaye, ngaphezu kwazo zonke, azixazululwa, kodwa "zigcinwe", ngokwandisa imeko ngakumbi. Kwimeko enjalo, kukulungele ukungathathi hlangothi kwabanye abantu.
Ngokuqhelekileyo, akukho sikhokelo esicacileyo sokuziphatha kwiqela elithile, kodwa into ephambili kukuqonda ukuba luhlobo luni lolwalamano oluya kuphuhliswa kwaye luphuhlise iindlela ezifanelekileyo.
Kwakhona kunomdla ukwazi ukuba luphi ubudlelwane phakathi kolawulo oluphantsi kunye nomphathi kufuneka abe. Kwili hlabathi lanamhlanje, isicatshulwa "se-label label" senziwe, sithatha ukuziphatha kwabasebenzi ngokwemodeli ethile. Endaweni yomsebenzi, ubudlelwane behlobo bafanele bahluke kwiintsebenzo ezingaphezu komda womsebenzi: kufuneka zifuneke kwaye zifana nezoshishino. Abahlobo abatsha bamkelekile "ngohlobo lwabo." Eyona nto ibhetele ithathwa xa wonke umntu elinganayo kwisicwangciso sezenhlalakahle, ngoko ke umona nokugabisa inzala-mboleko ayikho. Ngokuqhelekileyo ukuphakanyiswa kwinkonzo kuthintela isangqa soqhagamshelwano, kukho uhlobo "lokukhetha okwenyama". Okubizwa ngokuba yi "etiquette office" kubeka imithetho yokugcina iiholide kwindawo yokusebenzela. Ngokucwangciswa ngokuthobeka, umzekelo, usuku lokuzalwa, lungcono. Imini yokuzalwa ihlala iphakathi kwaye iyakwathokoza. Emva koko unako ukunyamekela abo asebenza nabo. Ukuba umgwebi wembhiyozo ufumene isipho esiphumo, ngoko kufuneka ihlukaniswe kuzo zonke.
Makhe sibonise ingqalelo imigaqo yokuziphatha kwiqela. Ukuchaneka . Xa unxibelelana, zama ukubeka iingcinga zakho ngokufutshane, ukuze ulondoloze ixesha lakho kunye nabanye abantu. Ukuba uyinkokheli, into ephambili ayiyikuyalela, kodwa ukukhuthaza omnye umntu ukuba enze. Intetho kufuneka ibe nokubhala, izitatimende zichanekile. Ukulungiswa okufanelekileyo . Ukuba unomhlangano obalulekileyo, umzekelo, kunye nomlawuli, kukulungele ukucinga ngaphambi kwekhosi, ukubhala phantsi kwiphepha le mibuzo kunye neziphakamiso. Ngexesha le ngxoxo, kufuneka ugcine uphawu lomntu webhishini. Ukuze ungabonakali ubuthathaka, ungalokothi ukhonkcole osebenza nabo, zama ukuzikhusela ngokomoya. Ukuba awukwazi ukugcina isifo sakho, ungalibali ukubhala ileta kuwe. Emva koko, ngokuhlwa, funda kwindawo ezolile kwaye uhlalutye le meko. Ukugxeka kwikheli lakho akubonwanga njengengcikivo, kodwa njengengcebiso. Ngomnye osebenza nabo, nisoloko nithetha ngesihloko, kunye nazo zonke iinkcukacha eziyimfuneko kwangaphambili (umzekelo, ukuba zichaphazela ukuzaliseka kwezizabelo ezibalulekileyo ngomhla othile, iintlanganiso ezibalulekileyo), ukuze kungabikho umntu ophantsi. Ukubaluleka kubalulekile kulo msebenzi . Ungavumeli ukuba ukuhleba kwandiswe, vimise. Kwaye, ekugqibeleni, ngokukhawuleza kuncumo, zincoma abanye, ngoko umoya uya kuba mnene kwaye uza kubeka wonke umntu umsebenzi ophezulu kunye nomdla. Ngoku uyazi indlela yokugcina ubudlelwane obuhle nabasebenzi emsebenzini. Sinqwenela inhlanhla!